AirPods, Apple TV, HomePod, iPod and Beats service and repairs
We're here to help. Apple repairs are performed by certified engineers who use genuine Apple parts when fixing your
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AirPods
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Apple TV
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Beats
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HomePod
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iPod
How much do AirPods repairs cost?
| Model | AppleCare+ fee (each incident) | Out-of-warranty fee |
|
AirPods Max |
$39 |
Ask your service representative* |
|
AirPods Pro Wireless Charging Case for AirPods Pro |
$39 $39 |
$115 each $115 |
|
AirPods Charging Case Wireless Charging Case |
$39 $39 $39 |
$95 each $79 $95 |
*For AirPods Max, the out-of-warranty price depends on the type of repair. Ask your service representative for an estimate.
Battery service
The Apple Limited Warranty covers a defective battery, but it doesn’t cover wear from normal use.
| Model | Covered by AppleCare+ | Battery service fee |
|
AirPods Max |
$0 |
$109 |
|
AirPods / AirPods Pro |
$0 |
$65 each |
|
Charging Case, Wireless Charging Case (all) |
$0 |
$65 |
Lost AirPods
Did you lose an AirPod or your Charging Case? You can buy a replacement for a left or right AirPod or the Charging Case. Your replacement will be new. See the replacement fees in the chart, below.
AppleCare+ for Headphones does not cover lost or stolen AirPods.
| Model | Lost fee |
|
AirPods Pro Wireless Charging Case for AirPods Pro |
$115 each $129 |
|
AirPods Charging Case Wireless Charging Case |
$95 each $79 $79 |
If shipping is required, we’ll add an additional $ 10.77 shipping fee.
How much do Apple TV repairs cost?
There's no charge if the issue is covered under warranty, an AppleCare plan, or consumer law. If your issue isn't covered, you'll pay an out-of-warranty service fee.
| Model | Out-of-warranty fee |
|
Apple TV 4K (2nd generation) 32 GB |
$189 |
|
Apple TV 4K (2nd generation) 64 GB |
$189 |
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Apple TV 4K (1st generation) 32 GB |
$189 |
|
Apple TV 4K (1st generation) 64 GB |
$189 |
|
Apple TV HD 32 GB |
$149 |
|
Apple TV HD 64 GB |
$149 |
If shipping is required, we’ll add an additional $ 10.77 shipping fee.
AppleCare+ for Apple TV
AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee.
If you don't have AppleCare+, you'll pay the out-of-warranty fee for that type of repair.
| Product | AppleCare+ Service Fee |
|
Eligible Apple TV models |
$19 |
How much do Beats repairs cost?
If your product was damaged or your repair isn’t covered by the Apple Limited Warranty, AppleCare+, or consumer law, you might be able to repair or replace it for an out-of-warranty fee. If you don’t see your product listed, contact us for additional help. Some damages aren't eligible for out-of-warranty service at all; for example, if your device broke into multiple pieces. Apple reserves the right to determine whether your product is eligible.
If you have AppleCare+ for Headphones, you’ll pay only an AppleCare+ service fee per incident.
Accidental damage fees when your product is covered by AppleCare+ for Headphones:
| Product | AppleCare+ Service Fee |
|
Eligible Beats headphones and earphones* |
$39 |
*Beats EP, Beats Pro, Beats Solo Pro, Beats Solo3 Wireless, Beats Studio3 Wireless, BeatsX, Powerbeats Pro, Powerbeats3 Wireless, and Powerbeats only.
Accidental damage fees when your product is out of warranty.
| Product | Fee |
|
Beats EP Beats Pro Beats Solo Pro Beats Solo2 Beats Solo2 Wireless Beats Solo3 Wireless Beats Studio 2 Beats Studio2 Wireless Beats Studio3 Wireless |
$79 $269 $229 $135 $175 $175 $199 $269 $269 |
|
Beatsx Powerbeats Powerbeats2 Wireless Powerbeats3 Wireless Powerbeats Pro Tour2 urBeats2 urBeats3 |
$105 $135 $135 $135 $135 $79 $65 $65 |
|
Beats Pill 2 Beats Pill+ |
$159 $159 |
|
Powerbeats Pro charging case |
$135 |
Lost or missing
If you lose a Powerbeats Pro earbud or your charging case, we can replace your lost item for a fee:
| Product | Fee |
|
Powerbeats Pro earbud |
$135 |
|
Powerbeats Pro charging case |
$135 |
Battery Service
Battery service fees when your product is covered by AppleCare+ for Headphones:
| Product | AppleCare+ Service Fee |
|
Eligible Beats headphones and earphones* |
$0 |
*Beats EP, Beats Pro, Beats Solo Pro, Beats Solo3 Wireless, Beats Studio3 Wireless, BeatsX, Powerbeats Pro, Powerbeats3 Wireless, and Powerbeats only.
Battery service fees when your product is out of warranty
| Product | AppleCare+ Service Fee |
|
Beatsx Beats Pill 2 Beats Pill+ |
$79 $105 $105 |
|
Powerbeats Powerbeats2 Wireless Powerbeats3 Wireless Powerbeats Pro |
$105 $105 $105 $105 |
|
Beats Solo Pro Beats Solo2 Wireless Beats Solo3 Wireless Beats Studio 2 Beats Studio2 Wireless Beats Studio3 Wireless |
$105 $105 $105 $105 $105 $105 |
If shipping is required, we’ll add an additional $ 10.77 shipping fee.
How much do HomePod repairs cost?
If your HomePod issue is covered under warranty or consumer law, you won't pay a fee. Otherwise, repairs are considered out of warranty if your HomePod is no longer covered by the Apple warranty, or your HomePod has accidental damage or issues caused by unauthorized modifications.
If you have AppleCare+, it includes accidental damage protection. Each incident of accidental damage is subject to a service fee. If you don’t have AppleCare+, the out-of-warranty fee applies.
| Model | AppleCare+ service fee | Out-of-warranty fee |
|
HomePod |
$49 |
$359 |
|
HomePod mini |
$19 |
$99 |
If shipping is required, we’ll add an additional $ 24.95 for HomePod or $ 10.77 for HomePod mini.
How much do HomePod repairs cost?
Your iPod service might be covered by warranty, consumer law, or AppleCare+. These prices are for out-of-warranty service. We'll test your product to determine the final service fee.
| Model | Out-of-warranty fee | Battery service |
|
iPod shuffle |
$49 |
$49 |
|
iPod nano |
$129 |
$75 |
|
iPod classic |
$379 |
$195 |
|
iPod touch |
$169 |
$95 |
If shipping is required, we’ll add an additional $ 10.77 shipping fee.
How long with my repair take?
Most repairs are completed in 7 - 10 working days. These are approximate time frames; we aim to complete your repair in the timeliest manner possible. There are some exceptions.