AirPods, Apple TV, HomePod, iPod and Beats service and repairs

We're here to help. Apple repairs are performed by certified engineers who use genuine Apple parts when fixing your
AirPods, Apple TV, HomePod, iPod and Beats devices.


  • AirPods
  • Apple TV
  • Beats
  • HomePod
  • iPod

How much do AirPods repairs cost?

Model AppleCare+ fee (each incident) Out-of-warranty fee

AirPods Max

$39

Ask your service representative*

AirPods Pro

Wireless Charging Case for AirPods Pro

$39

$39

$115 each

$115

AirPods

Charging Case

Wireless Charging Case

$39

$39

$39

$95 each

$79

$95

*For AirPods Max, the out-of-warranty price depends on the type of repair. Ask your service representative for an estimate.

Battery service

The Apple Limited Warranty covers a defective battery, but it doesn’t cover wear from normal use.

Model Covered by AppleCare+ Battery service fee

AirPods Max

$0

$109

AirPods / AirPods Pro

$0

$65 each

Charging Case, Wireless Charging Case (all)

$0

$65

Lost AirPods

Did you lose an AirPod or your Charging Case? You can buy a replacement for a left or right AirPod or the Charging Case. Your replacement will be new. See the replacement fees in the chart, below.

AppleCare+ for Headphones does not cover lost or stolen AirPods.

Model Lost fee

AirPods Pro

Wireless Charging Case for AirPods Pro

$115 each

$129

AirPods

Charging Case

Wireless Charging Case

$95 each

$79

$79

If shipping is required, we’ll add an additional $ 10.77 shipping fee.

How much do Apple TV repairs cost?

There's no charge if the issue is covered under warranty, an AppleCare plan, or consumer law. If your issue isn't covered, you'll pay an out-of-warranty service fee.

Model Out-of-warranty fee

Apple TV 4K (2nd generation) 32 GB

$189

Apple TV 4K (2nd generation) 64 GB

$189

Apple TV 4K (1st generation) 32 GB

$189

Apple TV 4K (1st generation) 64 GB

$189

Apple TV HD 32 GB

$149

Apple TV HD 64 GB

$149

If shipping is required, we’ll add an additional $ 10.77 shipping fee.

AppleCare+ for Apple TV

AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee.

If you don't have AppleCare+, you'll pay the out-of-warranty fee for that type of repair.

Product AppleCare+ Service Fee

Eligible Apple TV models

$19

How much do Beats repairs cost?

If your product was damaged or your repair isn’t covered by the Apple Limited Warranty, AppleCare+, or consumer law, you might be able to repair or replace it for an out-of-warranty fee. If you don’t see your product listed, contact us for additional help. Some damages aren't eligible for out-of-warranty service at all; for example, if your device broke into multiple pieces. Apple reserves the right to determine whether your product is eligible.

If you have AppleCare+ for Headphones, you’ll pay only an AppleCare+ service fee per incident.

Accidental damage fees when your product is covered by AppleCare+ for Headphones:

Product AppleCare+ Service Fee

Eligible Beats headphones and earphones*

$39

*Beats EP, Beats Pro, Beats Solo Pro, Beats Solo3 Wireless, Beats Studio3 Wireless, BeatsX, Powerbeats Pro, Powerbeats3 Wireless, and Powerbeats only.

Accidental damage fees when your product is out of warranty.

Product Fee

Beats EP

Beats Pro

Beats Solo Pro

Beats Solo2

Beats Solo2 Wireless

Beats Solo3 Wireless

Beats Studio 2

Beats Studio2 Wireless

Beats Studio3 Wireless

$79

$269

$229

$135

$175

$175

$199

$269

$269

Beatsx

Powerbeats

Powerbeats2 Wireless

Powerbeats3 Wireless

Powerbeats Pro

Tour2

urBeats2

urBeats3

$105

$135

$135

$135

$135

$79

$65

$65

Beats Pill 2

Beats Pill+

$159

$159

Powerbeats Pro charging case

$135

Lost or missing

If you lose a Powerbeats Pro earbud or your charging case, we can replace your lost item for a fee:

Product Fee

Powerbeats Pro earbud

$135

Powerbeats Pro charging case

$135

Battery Service

Battery service fees when your product is covered by AppleCare+ for Headphones:

Product AppleCare+ Service Fee

Eligible Beats headphones and earphones*

$0

*Beats EP, Beats Pro, Beats Solo Pro, Beats Solo3 Wireless, Beats Studio3 Wireless, BeatsX, Powerbeats Pro, Powerbeats3 Wireless, and Powerbeats only.

Battery service fees when your product is out of warranty

Product AppleCare+ Service Fee

Beatsx

Beats Pill 2

Beats Pill+

$79

$105

$105

Powerbeats

Powerbeats2 Wireless

Powerbeats3 Wireless

Powerbeats Pro

$105

$105

$105

$105

Beats Solo Pro

Beats Solo2 Wireless

Beats Solo3 Wireless

Beats Studio 2

Beats Studio2 Wireless

Beats Studio3 Wireless

$105

$105

$105

$105

$105

$105

If shipping is required, we’ll add an additional $ 10.77 shipping fee.

How much do HomePod repairs cost?

If your HomePod issue is covered under warranty or consumer law, you won't pay a fee. Otherwise, repairs are considered out of warranty if your HomePod is no longer covered by the Apple warranty, or your HomePod has accidental damage or issues caused by unauthorized modifications.

If you have AppleCare+, it includes accidental damage protection. Each incident of accidental damage is subject to a service fee. If you don’t have AppleCare+, the out-of-warranty fee applies.

Model AppleCare+ service fee Out-of-warranty fee

HomePod

$49

$359

HomePod mini

$19

$99

If shipping is required, we’ll add an additional $ 24.95 for HomePod or $ 10.77 for HomePod mini.

How much do HomePod repairs cost?

Your iPod service might be covered by warranty, consumer law, or AppleCare+. These prices are for out-of-warranty service. We'll test your product to determine the final service fee.

Model Out-of-warranty fee Battery service

iPod shuffle
(All eligible models)

$49

$49

iPod nano
(All eligible models)

$129

$75

iPod classic
(All eligible models)

$379

$195

iPod touch
(All eligible models)

$169

$95

If shipping is required, we’ll add an additional $ 10.77 shipping fee.

How long with my repair take?

Most repairs are completed in 7 - 10 working days. These are approximate time frames; we aim to complete your repair in the timeliest manner possible. There are some exceptions.

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