Return Period by Product Type
For online purchases, the return period begins on the date the items are delivered. All items must be returned in original condition, including packaging and all package contents. A repackaging fee of up to 15% will be applied to products that are not returned in their original condition, this includes damaged packaging. Returns may be rejected if the items or packaging is not in re-sellable condition.
Buyer herein acknowledges that the Buyer has removed all confidential information from any device prior to delivery of the device to Seller for service, replacement, upgrade, inspection, storage, trade, recycle, abandonment, or any other reason. Buyer herein acknowledges that Seller is not responsible for buyers information, including without limitation, data files, documents, passwords, email address, or any other such information that Buyer may or may not, deem as personal or confidential.
Activated / Unbricked iPhones
Open in-ear headphones
Software or licenses
Configured to Order computers
Apple Watch Bands
Open Apple Watch with Band - if you are returning an Apple Watch, it will be subject to standard restocking fees, also the retail cost of the original Band included with the Apple Watch will be deducted.
If your iPhone or in-ear audio is defective it must be serviced by the manufacturer.
**If you are returning an iOS Device such as an iPad or iPod you will need to turn off the ‘Activation lock’ feature before returning the device.
Returnable within 14-days of delivery with full packaging, in re-sellable condition.
Desktop Computers, Laptop Computers & iPads
If you have a warranty problem with your product after 14-days we can assist with warranty fulfillment or you can contact the manufacturer directly.