News — Mac

Did You Know You Can Close a Mac Laptop When It Has an External Display?

Posted by Laurie Berg on

Did You Know You Can Close a Mac Laptop When It Has an External Display?

We wanted to make sure that those of you who work on a Mac laptop with an external display know that you can close your laptop’s screen and keep working. Apple calls this closed-clamshell or closed-display mode.

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Advice for Successful Online Schooling

Posted by Laurie Berg on

Advice for Successful Online Schooling

In a normal year, most kids would be back in school by now. But many schools to offer online instruction, and many families are now settling into a remote back-to-school arrangement. We’ve provided some advice on working from home in previous posts, but what about schooling from home? Here are some suggestions.​

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Your Time Machine Drive Just Filled Up. What Should You Do?

Posted by Laurie Berg on

Your Time Machine Drive Just Filled Up. What Should You Do?

It’s inevitable—your Time Machine backup drive is going to fill up. Time Machine is smart about backing up only files that have changed, but after months or years of usage, the drive will run out of space. What happens then?

Before we explain, some background. On its first backup, Time Machine copies everything on your startup drive to the backup drive.

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Find Files in the Finder Better by Specifying a Search Scope

Posted by Laurie Berg on

Find Files in the Finder Better by Specifying a Search Scope

This isn’t about periscopes or mouthwash—when it comes to searching, a scope is the area in which a search takes place. When you use the Search field in a Finder window to look for files and folders, you have the choice of two scopes: This Mac or the current folder. You can always switch the scope after starting the search by clicking the other choice near the top of the window, but it’s easier to set the default search scope in Finder > Preferences > Advanced so it’s set right to start. From the “When performing a search” pop-up menu,...

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How to Ask for Tech Support So You Get Good Answers Quickly

Posted by Laurie Berg on

How to Ask for Tech Support So You Get Good Answers Quickly

​Need help with something? On occasion, we all need tech support. Speaking as the people who are sometimes on the other end of those requests for help, we have some suggestions on how to get the support you need as quickly as possible. For instance, think about what we have to do if we receive an email message along the lines of “I keep getting a note that my backups aren’t working.” All we can tell from that message is that something may be wrong with the user’s backups. But without knowing what app they’re using and what the specific...

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